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St. Louis City

Sewer Camera Inspection in St. Louis City

In St. Louis City, MSD maintains the public sewer main, and the lateral from your building to it is private property, even where it runs under the street or alley. A camera inspection records what is inside that line on video, with written findings. It is your own evidence, separate from the City’s lateral repair program, which asks for its own plumber’s video and excludes clogs and roots.

Your lateral runs to the MSD main, even under the street

MSD says it maintains the public sewer main, and that the lateral connecting your building to that main, including its connection, is private property and normally the owner’s to maintain and repair, even where it runs under the street or alley. The City says the same of the entire lateral from a home to the MSD main.

That is why the camera matters here. A line that is yours all the way to the main is a line you need evidence about. The footage records what is visible in the section the camera reaches, and you can ask that the written findings note where along the line each condition was seen. It does not establish where the connection to the main is, or who is responsible at a given point.

What the City’s repair program asks for, and where a camera fits

The City’s Sewer Lateral Repair Program is aimed at severe damage under the public right-of-way that causes a cave-in or a backup into the home, for residential properties of six or fewer units with fully paid real-estate taxes. The City says it does not cover clearing clogs or tree roots anywhere on the lateral, or breaks under private property.

The City’s page says to hire a licensed City plumber to inspect the line and send the plumber’s statement and video to the Street Department, and the City decides eligibility. An independent camera inspection does not replace that step. It gives you your own recorded evidence, which can help you tell a clog or root problem the program does not cover from damage worth raising with the Street Division. The program page is dated 2014, so confirm current terms and funding with the Street Division.

Older City housing, combined sewers, and what only a camera shows

About 58 percent of St. Louis City’s housing units were built in 1939 or earlier, according to American Community Survey 2019-2023 estimates as republished by Point2Homes (our location page notes the primary Census table check is pending). Older laterals were commonly vitrified clay, which wears at the joints and lets roots in, or cast iron, which corrodes and scales on the inside. Those are general industry timelines, not a statement about any one home, and many laterals have been repaired or replaced since.

  • Roots, deposits and obstructions visible inside the pipe
  • Cracks, and offset or separated joints
  • Visible corrosion on the inside of the pipe, and standing water

MSD says most of the City is served by combined sewers that can be overwhelmed in intense rain, which can cause wet-weather basement backups in affected areas. That is a system-level fact, not a finding about your lateral. A camera also cannot see under water, so in a line that is blocked and not draining, cleaning may need to come first.

Who to call first, and what the camera does not decide

If sewage is backing up through a floor drain, you smell sewage outside, or you see an overflow or a missing manhole cover, MSD asks you to report it right away at (314) 768-6260 (MSD’s number, not ours). MSD investigates whether the cause is the public sewer or your lateral. If MSD or a plumber points to your lateral, or you want proof of its condition, a camera records it.

The City says replacing a lateral requires a plumbing permit and inspection, issued to City-certified licensed plumbing contractors. A camera inspection does not tell you which approvals apply, and a finding is a visible observation, not a repair recommendation. The Sewer Pros inspects and documents. It does not perform repairs or replacements.

When to call

White threaded sewer cleanout cap at the base of an exterior wall, with a sewer camera reel and open monitor on the mulch beside it

Recurring clogs

Clogs that keep returning may warrant a look at the accessible line instead of clearing each one as a separate event.

An open sewer camera monitor on the grass, showing the inside of a pipe

Slow-draining sinks, tubs, or toilets

Slow drains can have several causes. A camera can document what is visible in the accessible line.

Concrete floor with a round drain grate and a threaded fitting, with a sewer camera reel and open monitor beside them

After a sewage backup

After a backup, a camera may help document what is visible. If the line is blocked and not draining, cleaning may need to come first.

Residential street with a manhole cover in the pavement, houses beyond, and a yellow locator receiver on the sidewalk

A City program asks for inspection video

St. Louis City’s lateral repair program requires video from an inspection and excludes clearing clogs and roots. Confirm the program’s current requirements with the City before relying on any inspection.

What's included

Inspection video

When a camera is used, you receive the inspection video.

Written findings

Written findings are included.

Visible conditions noted

The findings note the conditions that are visible inside the line.

Parts not viewed, stated

Any part of the line that could not be viewed is noted, so the record says what it does not cover.

Live view at the monitor

The technician watches the monitor and pauses at visible features or conditions.

An identified entry point

The technician identifies an accessible entry point, commonly an exterior cleanout.

What happens on site

  1. Access

    The technician identifies an accessible entry point, commonly an exterior cleanout.

  2. Camera entry

    A camera on a flexible push cable is inserted and advanced through the accessible line. Our equipment includes the SeeSnake CS12x and the SeeSnake Standard Camera Reel with TruSense.

  3. Live viewing

    The technician watches the monitor and pauses at visible features or conditions.

  4. Recording

    When a camera is used, you receive the inspection video.

  5. Documentation

    Visible conditions are noted, along with any part of the line that could not be viewed.

Sewer Inspection, Diagnostics & Cleaning Services

The Sewer Pros provides sewer camera inspections, sewer diagnostics, sewer cleaning, hydro jetting, sewer line locating, and drain cleaning for residential properties. We document the conditions we observe so property owners, homebuyers, and property managers can understand the issue and consider appropriate next steps.

Sewer camera reel and an open monitor showing the inside of a pipe, set on a lawn between two houses

How we work

  • The inspection is the product

    Finding out what is happening in the line is the job, not a step toward selling a repair.

  • You see the evidence

    Conditions found in the line are documented so you can look at them yourself.

  • Sewer and drain specialists

    Sewer inspection, diagnostics, locating, and cleaning, rather than general plumbing.

  • The next step stays your decision

    If the line needs work beyond cleaning, you decide what to do about it and who does it.

What our customers say

4.9 out of 5from 595 Google reviews · as of

  • Brenna Race

    Google · 6 years ago

    Very punctual and professional, and gave me a great explanation of exactly what we were seeing on the scope. As a first time homebuyer, I really appreciated this! The fact that they don't do repairs themselves, so they're obviously not out there making up problems to get more money, is an added bonus for me. Will definitely be calling them if I ever need them again!
    View on Google, review by Brenna Race
  • Laura Ribeiro

    Google · a year ago

    Rated 5 out of 5 on Google

    When working with Steven of Sewer Pros, I felt like he actually cared about our sewer situation and making sure that issues were resolved and prevented in the future. He also discouraged me from doing unnecessary, costly procedures and provided money-saving advice for maintaining our sewer. I would highly recommend!
    View on Google, review by Laura Ribeiro
  • Janet Rhodes

    Google · 5 years ago

    Wow, thank goodness for The Sewer Pros. I was recommended by two others for a second opinion. Thank goodness I did. Andrew was able to work his magic to find the source of the problem under the house and freed it up and then additionally found further blockage caused by tree roots in the back yard. This saved us considerable costs and aggravation. He was most pleasant, patient and professional and went beyond my expectations. In addition, the company itself took us step by step through possible causes and were very informative. If you are looking for sewer "pros" look no further than The Sewer Pros! They are the best. Thank you so much.
    View on Google, review by Janet Rhodes
  • Nadine Risman

    Google · 3 years ago

    They showed up and performed the service as requested. The pictures and video were great and I didn't know I would be getting such an extensive report. They also didn't try to up sell me on the services they offer.
    View on Google, review by Nadine Risman
  • Christy Christensen-Walls

    Google · 6 years ago

    Mark is a great inspector that provides very informative feedback and his videos as excellent. I am a real estate agent and your company with Mark attached to it is always recommended to my clients for superior work and customer service. Everyone at the office is always helpful when I need contact information for plumbing companies for my clients to seek out to bid work that needs to be done beyond sewer pros scope of work and for this I am grateful. Keep doing what you are doing and I will continue to be a customer and recommend your company to my clients.
    View on Google, review by Christy Christensen-Walls
  • Yu Ma

    Google · 3 months ago

    Rated 5 out of 5 on Google

    Our house has a history of basement sewer line clogs caused by kitchen backups. Since 2019, we have had to snake the sewer line at least once a year. This time, we decided to hire Sewer Pros to perform both a sewer line cleaning and a camera inspection. Steve ran a cable with a camera from the kitchen stack approximately 40 feet through the line with a chain cutter, and successfully removed a large amount of hardened grease and debris. After the cleaning, the sewer line was clear and flowing freely. Throughout the entire process, Steve was very professional and took the time to explain in detail how everything worked. To my surprise, I was charged only for the cleaning service, and the price was even lower than what we paid back in 2019. I cannot thank Steve enough for his excellent work and honesty. I highly recommend this company.
    View on Google, review by Yu Ma
  • Jason and Kris Handy-KrausLocal Guide

    Google · a year ago

    Rated 5 out of 5 on Google

    I wanted to let you know that you have a great employee and good human in Steve. Not only did he complete the job quickly and professionally, he allowed me to see my lines were clear, helped give me sound advice on future needs, and saved us a ridiculous amount of money. Your company will always be our first call in the future and you will be highly recommended to all of my family and friends
    View on Google, review by Jason and Kris Handy-Kraus
  • Sean DePass

    Google · a year ago

    Rated 5 out of 5 on Google

    Working with Steven was great! He is super knowledgeable and took the time to explain everything to me. He had a bunch of great recommendations on how to avoid issues in the future. They are a professional company that is wonderful to work with.
    View on Google, review by Sean DePass
  • Katya R

    Google · a year ago

    Rated 5 out of 5 on Google

    Clayton conducted the sewer lateral inspection on a home for me. He arrived on time and did a thorough inspection. He explained everything in detail and had the report available in a timely manner. Excellent experience with Sewer Pros.
    View on Google, review by Katya R
  • Leslie MedranoLocal Guide

    Google · a year ago

    Great company! Fast and reliable service. Helped us figure out an issue and reinspected pipe to make sure there was no underlying damage. Highly recommend!
    View on Google, review by Leslie Medrano
  • lisa schmalz

    Google · a year ago

    Sunday evening I had sewage start backing up in my basement. I contacted The Sewer Pros knowing they could check for a blockage and clear the blockage if one was found. I've learned the hard way previously that not all sewer companies can accommodate both the finding the problem and clearing it. They worked me into their schedule for Monday and were in and out in a timely manner after locating a blockage and clearing it. The price was reasonable, the service was excellent and we are back in action at home, which is all I can hope following a backup!
    View on Google, review by lisa schmalz
  • MollyLocal Guide

    Google · a year ago

    I worked with this company while trying to buy a house. I have been under contract on 2 houses, and while the first didn’t work out, the guys I worked with from the Sewer pros were professional, prompt, knowledgeable, and efficient both times. Can’t recommend enough!
    View on Google, review by Molly
  • Kayla CurranLocal Guide

    Google · Edited a year ago

    I have used them multiple times to do cabling. Making an appointment is quick. Service is also quick and the customer service is great. Every person who has come out to do the cabling is polite and explains in detail everything they are doing and what they find. Highly recommend using them!
    View on Google, review by Kayla Curran
  • Ines KimLocal Guide

    Google · a year ago

    As a STL-MO residential realtor for the past 7 years, I first came across Sewer Pros through Evergreen Inspections. I really liked their service and I recommend this company whenever my clients need their services!
    View on Google, review by Ines Kim
  • Michael Vernaci

    Google · a year ago

    The Sewer Pros recently inspected the sewer drains of my latest investment property. The team showed up, professional, thorough, and timely. I highly recommend them.
    View on Google, review by Michael Vernaci
  • Coby Rickey

    Google · a year ago

    Very polite and knowledgeable Inspector. Explained things well and gave recommended corrective actions for noted discrepancies. Pictures and videos of everything was an awesome addition.
    View on Google, review by Coby Rickey
  • Grant ParksLocal Guide

    Google · a year ago

    Highly recommend! Efficient, professional and flexible. Report was sent right away. No complaints at all!
    View on Google, review by Grant Parks
  • Karin RansdenLocal Guide

    Google · a year ago

    They did a great job,were very professional, and found the issue quickly.
    View on Google, review by Karin Ransden
  • Ben WolfLocal Guide

    Google · a year ago

    Professional and knowledgeable, friendly service techs. Would call again for sewer work.
    View on Google, review by Ben Wolf
  • Ian Jackson

    Google · a year ago

    Very friendly, considerate, and informative folks! They do good business, thank you for all the help guys!
    View on Google, review by Ian Jackson
  • Kathleen Schmitz

    Google · a year ago

    Reasonable prices for professional, excellent service. Great and personable service techs!
    View on Google, review by Kathleen Schmitz
  • Kara Hamilton

    Google · a year ago

    The pictures are clear, stated the exact problems and are great service to me!
    View on Google, review by Kara Hamilton
  • Allen DavisLocal Guide

    Google · a year ago

    Easy to schedule & reasonable prices on the services you need.
    View on Google, review by Allen Davis
  • Kathleen HalbauerLocal Guide

    Google · a year ago

    Happy with The Sewer Pros. Very prompt and professional.
    View on Google, review by Kathleen Halbauer
  • Cody Nadler

    Google · a year ago

    Very informative and friendly, would recc9mend to everyone 🙏🏽
    View on Google, review by Cody Nadler
  • Ursula Smith

    Google · a year ago

    Friendly, thorough, cleaned up every thing
    View on Google, review by Ursula Smith
  • Jimmy Hennessey

    Google · a year ago

    they did a great job!
    View on Google, review by Jimmy Hennessey
  • Lisa Kuehler

    Google · a year ago

    Highest marks for Sewer Pro's
    View on Google, review by Lisa Kuehler
  • patty verganoLocal Guide

    Google · Edited a year ago

    Fast, knowledgeable and efficient, every time!
    View on Google, review by patty vergano
  • Drew F

    Google · a year ago

    Very informative and helpful info
    View on Google, review by Drew F
  • Robin ColeLocal Guide

    Google · a year ago

    EEase of scheduling an appointment, on time, professional
    View on Google, review by Robin Cole
  • MelissaLocal Guide

    Google · a year ago

    Friendly, fast, knowledgeable.
    View on Google, review by Melissa
  • Alvia Carroll

    Google · a year ago

    Professional!
    View on Google, review by Alvia Carroll
  • Yolo. G.

    Google · a year ago

    Reasonable price
    View on Google, review by Yolo. G.
  • Venkata Simhadri

    Google · 2 years ago

    Rated 5 out of 5 on Google

    I recently had the pleasure of working with Sewer Pros Company, and I couldn't be happier with their service. From start to finish, their team was professional, efficient, and extremely knowledgeable. Not only did they resolve the problem swiftly, but they also took the time to explain the entire process to me. Their commitment to customer satisfaction was evident throughout. I highly recommend Sewer Pros Company for any sewer-related needs. Thank you for a job well done!"
    View on Google, review by Venkata Simhadri
  • Nick Sontheimer

    Google · 2 years ago

    I've used Sewer Pros twice for inspections. They are very knowledgeable and professional. Steven was exceptionally courteous and helpful with recommendations on repairs. As the cherry on top, their pricing was very competitive.
    View on Google, review by Nick Sontheimer
  • Hulon Mike WillisLocal Guide

    Google · 2 years ago

    An amazing inspetor. He provided great insight and explained it so well that a novice new homeowner could understand. I am appreciative for this inspection as it is going to save me in the long run. Great company and will refer others.
    View on Google, review by Hulon Mike Willis
  • Thomas McGuirk

    Google · 2 years ago

    They were quick, friendly and very efficient. They cleaned up after themselves; it is the little things that make the difference. The price was about what I expected. Since we have a lot of trees in our yard and old pipes we need them once a year to keep the sewer water from backing up into the basement.
    View on Google, review by Thomas McGuirk
  • Cameron GilmoreLocal Guide

    Google · 2 years ago

    I'm really pleased with the service provided. The work was fairly priced. The technician walked me through everything he was going to do. He saved us from having to tear into our walls.
    View on Google, review by Cameron Gilmore
  • Laura BassLocal Guide

    Google · 2 years ago

    I am very happy with the service I received from Sewer Pros. They did my sewer lateral inspection and were thorough, professional and delivered detailed results including a video. I will be calling them again for routine sewer servicing!
    View on Google, review by Laura Bass
  • Champ Bell

    Google · 2 years ago

    Super quick yet thorough job doing our home inspection, gave us advice and next steps on a few things, and most importantly explained everything in a way that helped us understand items that we as new home buyers may not have otherwise understood.
    View on Google, review by Champ Bell
  • Robin MickaelLocal Guide

    Google · 2 years ago

    Had a mild sewer backup into my basement and they got out in 3 days. Guy was super quick and made sure to explain the cause of the issue and our options as far as fixing it.
    View on Google, review by Robin Mickael
  • Mary LuchanLocal Guide

    Google · 2 years ago

    Thank you for the clean bill of health on my sewer inspection. Great job and explained everything very thoroughly. I highly recommend the Sewer Pros!
    View on Google, review by Mary Luchan
  • Jorge Martinez

    Google · 2 years ago

    Very professional service. Always ready to answer any questions. The documents provided from the inspection is very clear and organized. Highly recommend!
    View on Google, review by Jorge Martinez
  • Josue VazquezLocal Guide

    Google · 2 years ago

    Very detailed inspection, and the workers were very professional. Highly recommended to any investors looking for a sewer inspection on any propert/project.
    View on Google, review by Josue Vazquez
  • Alex SeligsohnLocal Guide

    Google · 2 years ago

    Sewer Pros is excellent to work with. They are very reliable and provide quality work. Highly recommended!
    View on Google, review by Alex Seligsohn
  • T Gregory

    Google · 2 years ago

    Timely, truthful, empathetic and very willing to discuss & share inside viewpoints. Critical when one is contemplating buying an older home. … More
    View on Google, review by T Gregory
  • Eric WatersLocal Guide

    Google · 2 years ago

    Very easy to work with. Excellent communication and timely service at a competitive price. … More
    View on Google, review by Eric Waters
  • Jim HennessyLocal Guide

    Google · 2 years ago

    Great experience, professional and experienced, knew what to and explained all work done.
    View on Google, review by Jim Hennessy
  • kenny williamson

    Google · 2 years ago

    Professional, courteous, prompt, knowledgeable, personable, thorough, & affordable. Checked all boxes for me!
    View on Google, review by kenny williamson

Common questions about Sewer Camera Inspection in St. Louis City

In St. Louis City

Who is responsible for a sewer blockage on private property in St. Louis?

MSD states that property owners are responsible for maintaining and repairing their lateral line. MSD identifies a blockage in the private lateral as a common cause of sewer backup and says private lateral issues are not MSD issues.

Does MSD fix the sewer line between my house and the street?

No. MSD maintains the public main. The lateral from your building to the main, including its connection, is private property and is normally the owner’s responsibility. MSD repairs the public sewer if it caused a backup.

Can a sewer line be cleaned instead of replaced?

Often, when the problem is roots, grease or debris and the pipe is structurally sound. A camera inspection shows which situation you have, so cleaning or hydro jetting is chosen on evidence rather than assumption.

Should I inspect the sewer before buying a house in St. Louis City?

It is a smart step for most purchases, especially older homes. The lateral becomes your responsibility at closing, and an inspection documents its condition first.

What are possible signs of a blocked or damaged private lateral?

MSD lists slow drains, water pooling around basement floor drains, sewage odor inside or outside the building, wastewater leaking from a cleanout, and wet ground in the yard. A camera inspection can document what is actually happening inside the line.

Why can heavy rain contribute to sewer backups in St. Louis City?

MSD says the City is largely served by combined sewers, which carry stormwater and wastewater in the same public pipes. Excess stormwater can overload the system and contribute to basement backups. This is a system-level explanation, not a finding about any one property.

Does the City repair every private lateral under a street or alley?

No. The City states the entire lateral from a home to the MSD main is private property. Its Sewer Lateral Repair Program may assist eligible residential properties of six or fewer units when qualifying severe damage is beneath the public right-of-way, but it does not cover every lateral condition, and the City states it does not cover clearing clogs or tree roots anywhere on the lateral.

How does a St. Louis City owner apply for the Sewer Lateral Repair Program?

The City’s program page says to report a cave-in in the right-of-way through its street problem service request page, hire a licensed City plumber to inspect the line, and send the plumber’s statement and video to the Street Department by mail, email or fax. The program covers only qualifying damage under the public right-of-way, and the City decides eligibility.

Do you repair or replace sewer lines?

No. We inspect, locate, diagnose and clean. That independence is the point: our recommendations are not built around selling a repair.

How it works

What is a sewer camera inspection?

A sewer camera inspection is a visual inspection of the accessible inside of a drain or sewer line. A technician advances a camera on a flexible cable, views it live, and typically records it. Some people call it a sewer scope.

How does a sewer camera inspection work?

A camera on a flexible cable goes in through an accessible entry point, usually a cleanout. The technician watches the live view, pauses at visible conditions, and documents what is seen.

Where does the camera go in?

Most often through an exterior cleanout. The best choice depends on your plumbing layout and the line.

Can a sewer camera find a clog?

It can document a visible obstruction when the camera can reach it and the lens can see it. A camera generally cannot see under water, so in a line that is blocked and not draining, the view may be unusable until the line drains.

Should the line be cleaned before the camera goes in?

Sometimes. If standing water or debris keeps the camera from traveling or seeing, cleaning may be needed first. There is no universal order. It depends on the condition of the line.

What it can and can’t show

What can a sewer camera inspection show?

It may document visible roots, deposits, obstructions, cracks, fractures, offset or separated joints, visible surface damage, standing water, and connections, depending on access and visibility.

What can’t a sewer camera inspection show?

It does not show anything under the waterline, the soil around the pipe, pipe wall thickness, structural capacity, slope or depth, how much service life the pipe has left, or conditions in sections the camera did not reach.

Can a sewer camera tell how deep the pipe is?

No. A camera shows what is inside the pipe, not how deep it sits or where it runs in your yard. It also does not measure pipe slope. Sewer line locating can estimate a position from the surface, and a locate is an estimate, not a survey.

Can a sewer camera see tree roots?

It can document roots that are visible inside the pipe. It cannot show the full root system outside the pipe.

Can a sewer camera see a leak?

It may record visible infiltration or a visibly open defect. It cannot confirm there are no leaks, because it does not see outside the pipe wall, the surrounding soil, or below the waterline.

Will the camera show a belly or sag in my line?

Water patterns seen on camera may suggest a low spot. A camera does not measure slope, so it cannot confirm how deep or how long a sag is.

What does standing water in the line mean?

Standing water can have more than one explanation, such as heavy flow, a temporary stoppage, or a low spot. A camera view alone does not prove which one applies.

Why might the camera not reach the whole line?

Bends, pipe size changes, debris, roots, standing water, damaged pipe, or limited access can stop the camera or limit the view. A good record states what was viewed and what was not.

Is it right for my situation?

Do I need a camera inspection if my drains are slow or gurgling?

A camera inspection is one way to look at accessible parts of the line. Slow drains and gurgling may point to a drain or sewer-line issue, but they do not prove a specific cause. Gurgling can also be related to venting.

Should I get a sewer scope before buying a house?

Some public utilities advise buyers to have the sewer line inspected before purchase. Timing and conditions are set by your purchase agreement. A sewer video shows visible conditions in accessible pipe. It does not decide whether you should buy.

How often should I have a sewer camera inspection?

Some utilities recommend periodic inspection, but recommended intervals vary by property and by local guidance. Nearby trees, recurring clogs, odors, and past drainage problems can support checking more often.

Why shouldn’t "flushable" wipes go in the toilet?

Utilities advise putting wipes in the trash, including those labeled flushable. The label is not a guarantee that a product breaks down safely in plumbing or sewers.

Records, locating, and next steps

Will I get the video and written findings?

When a camera is used, you receive the inspection video. Written findings are included. Ask how the video is delivered and how long you can access it, and whether the findings note any part of the line that could not be viewed.

Can you mark where a point is in my yard?

Line locating is a separate service. When it is included in the scope and when the equipment supports it, a camera sonde and receiver can help estimate the surface position of a point in the line. A locate is not a survey, utility clearance, or an exact depth. Ask whether surface marks are provided for your appointment.

What should I keep after the inspection?

Keep the original video and written findings. They are useful as a later reference. If someone recommends costly work, you can share the video with another company for a second look and compare written estimates.

What should I do if the inspection finds a problem?

Review the footage and findings, ask what was directly observed and what could not be assessed, and consider whether you need a separate evaluation. The inspection can inform your next decision, but it does not by itself determine whether work is required or which provider should perform it.

Scope and service areas

How much does it cost, and how long does it take?

The scope of a camera inspection varies with access, line length and size, bends, flow or debris, whether cleaning is needed for visibility, and whether you request locating. Ask what is included before you book.

Schedule an inspection

Request service

Step 1 of 4

What do you need?

Service needed