Inspect
We use RIDGID sewer camera equipment to examine the line for blockages, roots, damage, offsets, standing water, and other visible conditions.
For property managers
Stop absorbing the same sewer call every few months
A line that backs up on a cycle is a recurring cost, a recurring tenant complaint, and a recurring interruption. Clearing it again resets the clock without changing anything.
Recurrence is the signal
One blockage is usually ordinary. A blockage that returns on a pattern means something in the line is catching material (roots at a defect, a section holding water, a break creating a catch point), and each clearing addresses the symptom.
Across a portfolio, that pattern is expensive in a way a single property does not reveal. The same call at three properties a year is a maintenance budget being spent on a diagnosis nobody has made.
What changes when the cause is established
- Lines that genuinely need servicing get an interval based on how fast they actually accumulate
- Lines with a structural cause stop being cleaned repeatedly and get addressed
- Lines that need neither come off the list
That last one matters. Putting every line on a schedule is a predictable cost, not a solution, and we will tell you when a line does not warrant one.
Tenant disruption is the real cost
A backup in an occupied unit is not only a plumbing invoice. It is notice, access arrangements, a displaced tenant, and a complaint you answer. Planned work happens at a time you choose; a failure does not.
Documentation across a portfolio
Recurring inspection produces a record of condition over time, useful when justifying spend to an owner, planning capital work, or demonstrating that a known issue was being managed rather than ignored.
Scheduling around occupancy
Access on occupied property means notice and tenant availability. That is a planning constraint rather than an afterthought.
Multifamily homes: duplexes, fourplexes and residential apartment buildings
Owners and managers of multifamily homes ask the same question as anyone with a recurring backup: where does it start, and what can be shown for it? The answers below apply to duplexes, fourplexes and residential apartment buildings.
When several units share one sewer line, how do you find where a backup starts?
Start with a sewer camera inspection of the shared lateral or main line. The camera records video of the accessible line, so the place where a restriction sits can be seen rather than guessed at.
In a multifamily home, more than one unit can drain to the same lateral or main line, and a backup that shows up in one unit may start further along the line than the unit that notices it. A camera inspection documents what is visible in the accessible part of the line, such as roots, an offset joint or buildup, and where along the line it is. That helps separate a problem in one unit’s fixture from a condition in the line the units share.
Next step: read how a sewer camera inspection works, or how recurring sewer backup diagnosis looks for the cause of a backup that keeps coming back.
What can be shared with owners, managers and buyers?
The inspection video and the written findings. When a camera is used, you receive both, and either can go to an owner, a manager or a buyer who needs to see the same evidence.
The findings describe what was visible in the accessible line. They are not a repair recommendation: The Sewer Pros does not perform sewer repairs or replacements, so the findings stay separate from a repair sale.
Next step: see how an independent inspection differs from a repair company’s.
Is there a pre-purchase sewer inspection for a multi-unit home?
Yes. A pre-purchase sewer inspection documents the visible condition of the accessible sewer line before you close, and a multi-unit home has the same need as a single-family one.
In a multifamily home, the line that serves several units is the part worth seeing on video before closing. The video and written findings give a buyer, and the people advising the buyer, the same documented picture of what the camera could reach.
Next step: read about a pre-purchase sewer inspection, or the page for home buyers.
Independent sewer inspection & second opinions
Before You Approve an Expensive Sewer Repair, Get an Opinion With Nothing to Sell
A sewer backup or major repair recommendation can make a costly decision feel urgent. The Sewer Pros inspects and documents the condition inside your sewer line so you can understand what is actually happening before you approve cleaning, excavation, lining, or replacement.
Because we do not perform sewer repairs or replacements, we do not profit from selling you the work. Our role is to inspect and document visible conditions, explain what we found in plain language, and give you an honest opinion you can use to make the next decision.
Get an Independent Second Opinion
Already received a repair recommendation? Bring us in for an independent second opinion before you sign off on major work.
Document
We inspect and document visible conditions inside the line, so you are not forced to rely only on a verbal repair recommendation.
Decide
Use the findings to determine whether the issue calls for cleaning, monitoring, a repair estimate, or another qualified opinion, without pressure to buy a repair from us.
Do not approve a major sewer repair based only on a sales-driven recommendation. The Sewer Pros does not repair or replace sewer lines, by design, so we have no repair contract to sell. Get a documented second opinion before you approve the expense.
What to expect
Review the history
Which properties, how often, what was done.
Inspect the problem lines
Separate structural causes from accumulation
Set intervals where the evidence supports them
How we work
The inspection is the product
Finding out what is happening in the line is the job, not a step toward selling a repair.
You see the evidence
Conditions found in the line are documented so you can look at them yourself.
Sewer and drain specialists
Sewer inspection, diagnostics, locating, and cleaning, rather than general plumbing.
The next step stays your decision
If the line needs work beyond cleaning, you decide what to do about it and who does it.
Request service
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What our customers say
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Answers to common questions Property Managers have
Can you service multiple properties on one schedule?
Scheduling across properties is part of the conversation. What we will not do is put every line on an interval: that is a predictable cost rather than a solution, and only some lines warrant it.
This line has been cleared four times. What is different?
The objective. Clearing addresses the blockage; diagnosis addresses why it forms. That needs inspection and usually locating, and produces a different kind of answer.
Which multifamily properties does the multifamily section cover?
Duplexes, fourplexes and residential apartment buildings. Property managers of rental homes are covered by the rest of this page.
Who receives the inspection video and written findings?
You do. When a camera is used, the inspection video and the written findings come to you, and you can share them with an owner, a manager or a buyer.
Can a camera inspection show where a recurring backup starts on a shared line?
It can show conditions in the accessible part of the line, such as roots, an offset joint or buildup, and where along the line they are. It cannot show parts of the line it cannot reach, and the findings document what was visible; they do not by themselves establish why a backup recurs.
Do you repair or replace sewer lines in multifamily homes?
No. The Sewer Pros inspects, diagnoses, locates and cleans. It does not perform repairs or replacements.
Is a pre-purchase sewer inspection available for a duplex or fourplex?
Yes. A pre-purchase sewer inspection documents the visible condition of the accessible sewer line before closing, and the same inspection applies to a multi-unit home.
Talk to us about a portfolio
Start with the lines that keep coming back, and find out why.
Request service
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