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Sewer Inspection and Cleaning in San Diego, CA

Independent sewer camera inspection, diagnostics, line locating, hydro jetting and sewer cleaning for City of San Diego properties. Under the City’s guidance the owner maintains the sewer lateral all the way to the City sewer main, so get clear evidence of what is happening inside your line before you clean, buy a home, or approve major work.

  • Camera inspection with documented findings
  • Cleaning and hydro jetting when the evidence supports it
  • Serving San Diego since 2015

Key takeaways

  • The City of San Diego runs its own sewer system through its Public Utilities Department. Guidance written for other San Diego County cities or districts does not apply here.
  • The City’s guidance says the owner maintains the sewer lateral all the way to the connection with the City sewer main, even when that connection is in the street, an easement or a canyon.
  • We did not find a City program that helps homeowners pay for lateral work, and the City says its crew lateral-installation program is currently suspended. A camera inspection gives you recorded evidence before you spend money.

Services in San Diego

Sewer Inspection, Diagnostics and Cleaning Services in San Diego

  • Camera monitor showing the inside of a line, beside an open cleanout

    Sewer Camera Inspection

    See recorded video of the accessible sewer line. An inspection can help identify observed conditions and support an informed next-step decision.

    Best when you want to see what is inside the line.

  • Sewer cleaning equipment connected to an open cleanout at a driveway

    Sewer Cleaning

    Remove buildup and obstructions from sewer lines when cleaning is appropriate. A camera inspection can help document line conditions before or after cleaning.

    Best when a line is slow or partly blocked.

  • High-pressure jetting equipment running water into a sewer cleanout

    Hydro Jetting

    Use high-pressure water to clear eligible sewer lines. Whether jetting is appropriate depends on the line’s observed condition.

    Best when buildup keeps returning.

  • Cleaning equipment and a camera monitor set up together at a cleanout

    Sewer Cleaning & Camera Inspection

    Combine cleaning with visual documentation of the line. See what was observed and whether cleaning changed the conditions visible on camera.

    Best when you want proof of what cleaning changed.

  • Locating transmitter and receiver equipment beside an open access point

    Sewer Line Locating

    Help identify the route of an accessible sewer line and locate a specific area when conditions allow. Useful when planning evaluation or work.

    Best when you need to know where the line runs.

  • Drain cleaning machine feeding a cable into a floor drain

    Drain Cleaning

    Address buildup or blockages in drain lines, sinks, tubs and fixtures. The service focuses on the affected drain and the reported symptoms.

    Best when one sink, tub or fixture is clogged.

  • Camera monitor and inspection equipment staged at a property driveway

    Pre-Purchase Sewer Inspection

    Get a visual assessment of accessible portions of the sewer line before buying a property. The findings can help inform your due diligence.

    Best when you are buying a home.

  • Camera monitor showing root intrusion inside a line, beside inspection equipment

    Recurring Sewer Backup Diagnosis

    Investigate recurring backups and document conditions observed during the inspection. Findings can help clarify what may be contributing to the problem.

    Best when backups keep coming back.

  • Camera, cleaning, and jetting equipment staged together at a property

    Preventative Sewer Maintenance

    Arrange sewer inspection or cleaning based on the line’s condition and needs. Recommendations should be guided by observed evidence.

    Best when you want to stay ahead of problems.

Not sure which service you need?

Tell us what is happening and we will point you to the right inspection or cleaning.

Who is responsible for what

Who is responsible for the sewer line at a San Diego property?

In the City of San Diego, the sewer system is run by the City’s Public Utilities Department. The City’s customer guidance says the property owner is responsible for maintaining the sewer lateral from the property all the way to its connection with the City sewer main. That connection can be in the street, beyond the property line, in an easement or in a canyon, so responsibility does not stop at the lot line or the curb.

When a licensed plumber finds a break or collapse beyond the property line, the City directs the plumber to call its Sewer Emergency Line at 619-515-3525 and file what it calls a Plumber’s Report. The City says it will investigate within 24 hours.

Public - City

The public sewer

The City’s Public Utilities Department operates a municipal collection system for City neighborhoods and a regional system that conveys and treats wastewater for the City and participating agencies. Whether a specific address connects to a main in the street, an easement or a canyon is address-specific, so check the City’s records for yours.

Property - Owner

The lateral line

The pipe from your building to the City sewer main is the lateral. The City describes it as the connection between a property’s sewerage system and the City main, and says the owner maintains it up to that main.

Scroll horizontally to see the full table.

Public sewer compared with the lateral line
QuestionPublic sewerLateral line
Who runs or arranges itThe City of San Diego Public Utilities Department.The property owner. The City describes the lateral as the line from the property to the City sewer main.
Who maintains itThe City operates its municipal collection system and the regional system.The owner maintains it all the way to the connection with the City main, even where that connection is in the street, an easement or a canyon.
Who to contact firstCity Public Utilities, 619-515-3525, for a sewer spill or sewer odor.A plumber for the lateral. For a break or collapse beyond the property line, the City’s process runs through the plumber’s call and a Plumber’s Report.
What help existsThe City says it will investigate a Plumber’s Report within 24 hours.We did not find a City program that helps homeowners pay for lateral work. See “City lateral program” below.
Where an inspection helpsNot applicableA camera inspection documents the line’s condition and the recorded distance along the line where a problem sits.

This is general information from City of San Diego sources, not legal advice. We did not find a current City statement of who pays for repairs beyond the property line or after City-caused damage, so we do not make one. Contact Public Utilities to confirm how the rules apply to your address.

Sewers in San Diego

How sewers work in the City of San Diego

The City of San Diego runs two connected systems. Its Municipal Wastewater System collects wastewater from City neighborhoods. Its Metropolitan Wastewater System conveys and treats wastewater for the City and for participating agencies beyond City limits. The City is the sewer authority for a City property. Other cities and special districts around San Diego County run their own systems with their own rules, so this page covers the City of San Diego only.

The City’s pages we reviewed do not say whether its collection system is combined or separate, or how old it is.

The City names roots and cooking grease as leading causes of both public sewer spills and spills from private laterals. For a lateral with a cleanout, the City recommends flushing the cleanout with a high-pressure hose at least once a year. A cleanout flush is not an inspection: it does not show what is inside the pipe.

Layout also varies by address. The City’s design standards require a special agreement, called an Encroachment Maintenance Removal Agreement, for certain nonstandard laterals, including laterals that connect in a sewer easement, enter the main at an angle, have inadequate slope or unusual depth, run close to trees, or run near a driveway. That is a City rule about design and permits, not a finding about any one property.

A public sewer rule does not tell you the condition of any individual property’s lateral. Only an inspection of your line can show that.

Know who to call

Public problem or private line? Start with the right contact.

For a sewer spill, a bad sewer odor, or a sewer manhole that looks vandalized, the City asks you to call its reporting line immediately. For a lateral problem, the City’s process for a break beyond the property line runs through a plumber’s call and a Plumber’s Report.

If a plumber or the City points to your lateral, or you want proof of its condition, that is where an independent camera inspection helps.

City of San Diego Public Utilities - sewer spill reporting line

619-515-3525

The City lists this number to report a sewer spill, bad sewer odor, water leak or water-pressure issue, and for a plumber filing a Plumber’s Report. This is the City’s number, not ours. The City’s pages we reviewed do not label it as a 24-hour line, and we did not find a separate after-hours sewer number. Water and wastewater customer service, 619-515-3500: Monday to Friday, 7:30 a.m. to 5 p.m., closed on City holidays. This is the City’s number and the City’s hours, not ours.

    City of San Diego Development Services - sewer maps and records

    619-446-5300

    The City lists this number for appointments to review water and sewer maps and records. Copies of as-built construction plans are requested through the Records Section at 619-446-5200. These are the City’s numbers, not ours.

      The Sewer Pros

      Inspection, locating and cleaning for your lateral. (858) 257-2888, Monday to Friday, 8:00am – 4:00pm.

      White threaded sewer cleanout cap at the base of an exterior wall, with a sewer camera reel and open monitor on the mulch beside it

      City lateral program

      Help with lateral costs in the City of San Diego, and where an inspection fits

      We did not find an active City of San Diego program that gives homeowners a grant, reimbursement or other financial help with sewer lateral repair, replacement, cleaning or inspection. We checked the City’s Public Utilities sewer pages, its sewer construction page, its maps and records page, Development Services Information Bulletin 166 and Council Policy 400-10. That is “none found in the pages we reviewed”, not a statement that no help exists.

      The inside of a sewer pipe seen by a camera, with a 12 ft distance counter in the corner

      What the City does say about laterals

      • The City says its program for City wastewater crews to install sewer laterals is currently suspended.
      • For that work the City points applicants to a public-improvement permit and a Class A licensed contractor. That is a permit and contractor instruction, not financial help.
      • We did not find a published fund, cap, waiting list or application for homeowner aid, so we make no claim about any. Confirm current terms with Public Utilities at 619-515-3500 (the City’s number).

      Permits for lateral work, as the City describes them

      • A Right-of-Way Permit is required for work in the public right-of-way or in a water or sewer easement.
      • The City requires an inspection after the right-of-way trench is excavated and before the connection, plus a final inspection when the work is complete.
      • The City says sewer lateral connections, unlike water main connections, can be made by a licensed contractor.
      • The Municipal Code says a person may not construct or alter a public sewer, lateral sewer or house connection that discharges to City public sewers without City approval of the plans.
      • We did not find a City page that says whether work confined entirely to private property needs a permit. Ask Development Services (619-446-5242, the City’s number) before work starts.

      Independent sewer inspection & second opinions

      Before You Approve an Expensive Sewer Repair, Get an Opinion With Nothing to Sell

      A sewer backup or major repair recommendation can make a costly decision feel urgent. The Sewer Pros inspects and documents the condition inside your sewer line so you can understand what is actually happening before you approve cleaning, excavation, lining, or replacement.

      Because we do not perform sewer repairs or replacements, we do not profit from selling you the work. Our role is to give you clear video evidence, straightforward findings, and an honest opinion you can use to make the next decision.

      Get an Independent Second Opinion

      Already received a repair recommendation? Bring us in for an independent second opinion before you sign off on major work.

      1. A sewer camera head on a red push cable resting on an open threaded cleanout beside a house wall

        Step 1

        Inspect

        We use a sewer camera to examine the line for blockages, roots, damage, offsets, standing water, and other visible conditions.

      2. A tablet showing a blurred document and a pipe image, beside a printed form on a clipboard on a table

        Step 2

        Document

        Receive video evidence and clear findings that show what was observed inside the line, so you are not forced to rely only on a verbal repair recommendation.

      3. A tablet in a case showing a blurred document and a pipe image, standing on a bin in front of a house

        Step 3

        Decide

        Use the findings to determine whether the issue calls for cleaning, monitoring, a repair estimate, or another qualified opinion, without pressure to buy a repair from us.

      Sewer camera reel, a small monitor and a clipboard with a form on the ground beside an open cleanout at the corner of a house, with other homes across the street

      Buying in San Diego

      Sewer inspection before buying a San Diego home

      A sewer camera inspection shows the visible condition of the lateral before you close. Ask your home inspector what their inspection covers. A sewer scope is a separate, focused inspection of the sewer line. The City of San Diego itself tells buyers that, in addition to a home inspection, it is a good idea to get a licensed-plumber report on the condition of the home’s lateral connection. That is City guidance, not a requirement.

      We did not find a City of San Diego rule that requires a sewer lateral inspection when a home is sold, and we did not find a City sewer-lateral disclosure rule in the materials we reviewed. That reads as none found, not as a confirmed absence, so a buyer who wants evidence of the lateral has to ask for it. This does not address state-level disclosure rules, which are outside this page. Two details matter to a buyer. The lateral can connect to a main in the street, an easement or a canyon, so find out where the connection is before you plan around it. Development Services can help identify where a property’s lateral connects and offers maps and records review, but the City says it does not have diagrams showing where private sewer lines run on the property. Findings are informational and not legal advice.

      For agents and inspectors

      Working with real estate professionals

      We provide video when a camera is used, and written findings. Findings are informational and not legal advice.

      A printed form with blurred text, a pen and a closed laptop on a table

      Nearby service areas

      Serving the wider San Diego area

      This page covers the City of San Diego only. Sewer authorities and lateral rules differ across San Diego County, so terms and costs change from place to place.

      What our customers say

      4.9 out of 5from 595 Google reviews · as of

      • Brenna Race

        Google · 6 years ago

        Very punctual and professional, and gave me a great explanation of exactly what we were seeing on the scope. As a first time homebuyer, I really appreciated this! The fact that they don't do repairs themselves, so they're obviously not out there making up problems to get more money, is an added bonus for me. Will definitely be calling them if I ever need them again!
        View on Google, review by Brenna Race
      • Laura Ribeiro

        Google · a year ago

        Rated 5 out of 5 on Google

        When working with Steven of Sewer Pros, I felt like he actually cared about our sewer situation and making sure that issues were resolved and prevented in the future. He also discouraged me from doing unnecessary, costly procedures and provided money-saving advice for maintaining our sewer. I would highly recommend!
        View on Google, review by Laura Ribeiro
      • Janet Rhodes

        Google · 5 years ago

        Wow, thank goodness for The Sewer Pros. I was recommended by two others for a second opinion. Thank goodness I did. Andrew was able to work his magic to find the source of the problem under the house and freed it up and then additionally found further blockage caused by tree roots in the back yard. This saved us considerable costs and aggravation. He was most pleasant, patient and professional and went beyond my expectations. In addition, the company itself took us step by step through possible causes and were very informative. If you are looking for sewer "pros" look no further than The Sewer Pros! They are the best. Thank you so much.
        View on Google, review by Janet Rhodes
      • Nadine Risman

        Google · 3 years ago

        They showed up and performed the service as requested. The pictures and video were great and I didn't know I would be getting such an extensive report. They also didn't try to up sell me on the services they offer.
        View on Google, review by Nadine Risman
      • Christy Christensen-Walls

        Google · 6 years ago

        Mark is a great inspector that provides very informative feedback and his videos as excellent. I am a real estate agent and your company with Mark attached to it is always recommended to my clients for superior work and customer service. Everyone at the office is always helpful when I need contact information for plumbing companies for my clients to seek out to bid work that needs to be done beyond sewer pros scope of work and for this I am grateful. Keep doing what you are doing and I will continue to be a customer and recommend your company to my clients.
        View on Google, review by Christy Christensen-Walls
      • Yu Ma

        Google · 3 months ago

        Rated 5 out of 5 on Google

        Our house has a history of basement sewer line clogs caused by kitchen backups. Since 2019, we have had to snake the sewer line at least once a year. This time, we decided to hire Sewer Pros to perform both a sewer line cleaning and a camera inspection. Steve ran a cable with a camera from the kitchen stack approximately 40 feet through the line with a chain cutter, and successfully removed a large amount of hardened grease and debris. After the cleaning, the sewer line was clear and flowing freely. Throughout the entire process, Steve was very professional and took the time to explain in detail how everything worked. To my surprise, I was charged only for the cleaning service, and the price was even lower than what we paid back in 2019. I cannot thank Steve enough for his excellent work and honesty. I highly recommend this company.
        View on Google, review by Yu Ma
      • Jason and Kris Handy-KrausLocal Guide

        Google · a year ago

        Rated 5 out of 5 on Google

        I wanted to let you know that you have a great employee and good human in Steve. Not only did he complete the job quickly and professionally, he allowed me to see my lines were clear, helped give me sound advice on future needs, and saved us a ridiculous amount of money. Your company will always be our first call in the future and you will be highly recommended to all of my family and friends
        View on Google, review by Jason and Kris Handy-Kraus
      • Sean DePass

        Google · a year ago

        Rated 5 out of 5 on Google

        Working with Steven was great! He is super knowledgeable and took the time to explain everything to me. He had a bunch of great recommendations on how to avoid issues in the future. They are a professional company that is wonderful to work with.
        View on Google, review by Sean DePass
      • Katya R

        Google · a year ago

        Rated 5 out of 5 on Google

        Clayton conducted the sewer lateral inspection on a home for me. He arrived on time and did a thorough inspection. He explained everything in detail and had the report available in a timely manner. Excellent experience with Sewer Pros.
        View on Google, review by Katya R
      • Leslie MedranoLocal Guide

        Google · a year ago

        Great company! Fast and reliable service. Helped us figure out an issue and reinspected pipe to make sure there was no underlying damage. Highly recommend!
        View on Google, review by Leslie Medrano
      • lisa schmalz

        Google · a year ago

        Sunday evening I had sewage start backing up in my basement. I contacted The Sewer Pros knowing they could check for a blockage and clear the blockage if one was found. I've learned the hard way previously that not all sewer companies can accommodate both the finding the problem and clearing it. They worked me into their schedule for Monday and were in and out in a timely manner after locating a blockage and clearing it. The price was reasonable, the service was excellent and we are back in action at home, which is all I can hope following a backup!
        View on Google, review by lisa schmalz
      • MollyLocal Guide

        Google · a year ago

        I worked with this company while trying to buy a house. I have been under contract on 2 houses, and while the first didn’t work out, the guys I worked with from the Sewer pros were professional, prompt, knowledgeable, and efficient both times. Can’t recommend enough!
        View on Google, review by Molly
      • Kayla CurranLocal Guide

        Google · Edited a year ago

        I have used them multiple times to do cabling. Making an appointment is quick. Service is also quick and the customer service is great. Every person who has come out to do the cabling is polite and explains in detail everything they are doing and what they find. Highly recommend using them!
        View on Google, review by Kayla Curran
      • Ines KimLocal Guide

        Google · a year ago

        As a STL-MO residential realtor for the past 7 years, I first came across Sewer Pros through Evergreen Inspections. I really liked their service and I recommend this company whenever my clients need their services!
        View on Google, review by Ines Kim
      • Michael Vernaci

        Google · a year ago

        The Sewer Pros recently inspected the sewer drains of my latest investment property. The team showed up, professional, thorough, and timely. I highly recommend them.
        View on Google, review by Michael Vernaci
      • Coby Rickey

        Google · a year ago

        Very polite and knowledgeable Inspector. Explained things well and gave recommended corrective actions for noted discrepancies. Pictures and videos of everything was an awesome addition.
        View on Google, review by Coby Rickey
      • Grant ParksLocal Guide

        Google · a year ago

        Highly recommend! Efficient, professional and flexible. Report was sent right away. No complaints at all!
        View on Google, review by Grant Parks
      • Karin RansdenLocal Guide

        Google · a year ago

        They did a great job,were very professional, and found the issue quickly.
        View on Google, review by Karin Ransden
      • Ben WolfLocal Guide

        Google · a year ago

        Professional and knowledgeable, friendly service techs. Would call again for sewer work.
        View on Google, review by Ben Wolf
      • Ian Jackson

        Google · a year ago

        Very friendly, considerate, and informative folks! They do good business, thank you for all the help guys!
        View on Google, review by Ian Jackson
      • Kathleen Schmitz

        Google · a year ago

        Reasonable prices for professional, excellent service. Great and personable service techs!
        View on Google, review by Kathleen Schmitz
      • Kara Hamilton

        Google · a year ago

        The pictures are clear, stated the exact problems and are great service to me!
        View on Google, review by Kara Hamilton
      • Allen DavisLocal Guide

        Google · a year ago

        Easy to schedule & reasonable prices on the services you need.
        View on Google, review by Allen Davis
      • Kathleen HalbauerLocal Guide

        Google · a year ago

        Happy with The Sewer Pros. Very prompt and professional.
        View on Google, review by Kathleen Halbauer
      • Cody Nadler

        Google · a year ago

        Very informative and friendly, would recc9mend to everyone 🙏🏽
        View on Google, review by Cody Nadler
      • Ursula Smith

        Google · a year ago

        Friendly, thorough, cleaned up every thing
        View on Google, review by Ursula Smith
      • Jimmy Hennessey

        Google · a year ago

        they did a great job!
        View on Google, review by Jimmy Hennessey
      • Lisa Kuehler

        Google · a year ago

        Highest marks for Sewer Pro's
        View on Google, review by Lisa Kuehler
      • patty verganoLocal Guide

        Google · Edited a year ago

        Fast, knowledgeable and efficient, every time!
        View on Google, review by patty vergano
      • Drew F

        Google · a year ago

        Very informative and helpful info
        View on Google, review by Drew F
      • Robin ColeLocal Guide

        Google · a year ago

        EEase of scheduling an appointment, on time, professional
        View on Google, review by Robin Cole
      • MelissaLocal Guide

        Google · a year ago

        Friendly, fast, knowledgeable.
        View on Google, review by Melissa
      • Alvia Carroll

        Google · a year ago

        Professional!
        View on Google, review by Alvia Carroll
      • Yolo. G.

        Google · a year ago

        Reasonable price
        View on Google, review by Yolo. G.
      • Venkata Simhadri

        Google · 2 years ago

        Rated 5 out of 5 on Google

        I recently had the pleasure of working with Sewer Pros Company, and I couldn't be happier with their service. From start to finish, their team was professional, efficient, and extremely knowledgeable. Not only did they resolve the problem swiftly, but they also took the time to explain the entire process to me. Their commitment to customer satisfaction was evident throughout. I highly recommend Sewer Pros Company for any sewer-related needs. Thank you for a job well done!"
        View on Google, review by Venkata Simhadri
      • Nick Sontheimer

        Google · 2 years ago

        I've used Sewer Pros twice for inspections. They are very knowledgeable and professional. Steven was exceptionally courteous and helpful with recommendations on repairs. As the cherry on top, their pricing was very competitive.
        View on Google, review by Nick Sontheimer
      • Hulon Mike WillisLocal Guide

        Google · 2 years ago

        An amazing inspetor. He provided great insight and explained it so well that a novice new homeowner could understand. I am appreciative for this inspection as it is going to save me in the long run. Great company and will refer others.
        View on Google, review by Hulon Mike Willis
      • Thomas McGuirk

        Google · 2 years ago

        They were quick, friendly and very efficient. They cleaned up after themselves; it is the little things that make the difference. The price was about what I expected. Since we have a lot of trees in our yard and old pipes we need them once a year to keep the sewer water from backing up into the basement.
        View on Google, review by Thomas McGuirk
      • Cameron GilmoreLocal Guide

        Google · 2 years ago

        I'm really pleased with the service provided. The work was fairly priced. The technician walked me through everything he was going to do. He saved us from having to tear into our walls.
        View on Google, review by Cameron Gilmore
      • Laura BassLocal Guide

        Google · 2 years ago

        I am very happy with the service I received from Sewer Pros. They did my sewer lateral inspection and were thorough, professional and delivered detailed results including a video. I will be calling them again for routine sewer servicing!
        View on Google, review by Laura Bass
      • Champ Bell

        Google · 2 years ago

        Super quick yet thorough job doing our home inspection, gave us advice and next steps on a few things, and most importantly explained everything in a way that helped us understand items that we as new home buyers may not have otherwise understood.
        View on Google, review by Champ Bell
      • Robin MickaelLocal Guide

        Google · 2 years ago

        Had a mild sewer backup into my basement and they got out in 3 days. Guy was super quick and made sure to explain the cause of the issue and our options as far as fixing it.
        View on Google, review by Robin Mickael
      • Mary LuchanLocal Guide

        Google · 2 years ago

        Thank you for the clean bill of health on my sewer inspection. Great job and explained everything very thoroughly. I highly recommend the Sewer Pros!
        View on Google, review by Mary Luchan
      • Jorge Martinez

        Google · 2 years ago

        Very professional service. Always ready to answer any questions. The documents provided from the inspection is very clear and organized. Highly recommend!
        View on Google, review by Jorge Martinez
      • Josue VazquezLocal Guide

        Google · 2 years ago

        Very detailed inspection, and the workers were very professional. Highly recommended to any investors looking for a sewer inspection on any propert/project.
        View on Google, review by Josue Vazquez
      • Alex SeligsohnLocal Guide

        Google · 2 years ago

        Sewer Pros is excellent to work with. They are very reliable and provide quality work. Highly recommended!
        View on Google, review by Alex Seligsohn
      • T Gregory

        Google · 2 years ago

        Timely, truthful, empathetic and very willing to discuss & share inside viewpoints. Critical when one is contemplating buying an older home. … More
        View on Google, review by T Gregory
      • Eric WatersLocal Guide

        Google · 2 years ago

        Very easy to work with. Excellent communication and timely service at a competitive price. … More
        View on Google, review by Eric Waters
      • Jim HennessyLocal Guide

        Google · 2 years ago

        Great experience, professional and experienced, knew what to and explained all work done.
        View on Google, review by Jim Hennessy
      • kenny williamson

        Google · 2 years ago

        Professional, courteous, prompt, knowledgeable, personable, thorough, & affordable. Checked all boxes for me!
        View on Google, review by kenny williamson

      Common questions

      San Diego sewer questions, answered

      Who is responsible for a sewer lateral in the City of San Diego?

      The City says the property owner is responsible for maintaining the sewer lateral from the property all the way to its connection with the City sewer main. That connection can be in the street, past the property line, in an easement or in a canyon, so responsibility should not be assumed to stop at the curb or lot line. Council Policy 400-10 also says the owner is responsible for periodic clearing of roots and other foreign matter from the lateral. Sources: City Public Utilities sewer plumbing page; City maps and records page; City Council Policy 400-10.

      What number do I call for a sewer spill or sewer odor in San Diego?

      The City asks you to call 619-515-3525 immediately if you see, smell or suspect a sewer spill or bad sewer odor, or if a sewer manhole looks vandalized. The number belongs to the City Public Utilities Department. The City’s pages we reviewed do not label it as a 24-hour line, so we do not either. Sources: City Public Utilities customer support page; City sewer spill reduction page.

      What happens if a plumber finds a break or collapse beyond the property line?

      The City directs a licensed plumber who finds a break or collapse beyond the property line to call the Sewer Emergency Line at 619-515-3525 and file a Plumber’s Report. The City says it will investigate within 24 hours. We did not find a current City statement of who pays for repairs beyond the property line, so confirm that with Public Utilities. Source: City Public Utilities sewer plumbing page.

      Does the City of San Diego offer help with homeowner lateral costs?

      We did not find an active City program that gives homeowners a grant, reimbursement or other help with lateral costs on the City pages we reviewed. The City does say its program for City crews to install sewer laterals is currently suspended, and it points applicants to a public-improvement permit and a Class A licensed contractor. Confirm current terms with Public Utilities. Sources: City Public Utilities sewer construction page; City sewer plumbing page.

      Is a permit required for sewer lateral work, and who can do the work?

      A Right-of-Way Permit is required for work in the public right-of-way or a water or sewer easement, with an inspection after trenching and before connection and a final inspection afterward. The City says sewer lateral connections can be made by a licensed contractor. The Municipal Code says a person may not construct or alter a public sewer, lateral sewer or house connection that discharges to City public sewers without City approval of the plans. We did not find a City page on whether work entirely on private property needs a permit, so ask Development Services. Sources: City Information Bulletin 166; City sewer construction page; City Municipal Code, Chapter 6, Article 4.

      Should I check the sewer lateral before buying a San Diego home?

      The City says that in addition to a home inspection, it is a good idea for a prospective buyer to get a licensed-plumber report on the condition of the home’s lateral connection. That is City guidance, not a mandatory inspection, and we did not find a City point-of-sale sewer-lateral rule in the materials we reviewed. A camera inspection records the visible condition of the line before you close. Source: City Public Utilities sewer plumbing page.

      Can the City tell me where my lateral connects to the main?

      The City says Development Services can help identify where a property’s sewer lateral connects and offers a review of sewer maps and records. Call 619-446-5300 for a records appointment, or 619-446-5200 to request copies of as-built plans. The City also says it does not have diagrams showing where private sewer lines run on the property, so a locating service or inspection fills that gap. Sources: City Public Utilities sewer plumbing page; City maps and records page.

      What is an EMRA for a San Diego sewer lateral?

      An EMRA is an Encroachment Maintenance Removal Agreement. The City requires one for certain nonstandard laterals, including laterals that connect in a sewer easement and other configurations involving alignment, slope, depth, trees, driveway clearance or cleanout placement. It is a City design and permit requirement, not a finding about any one property. Source: City Development Services Information Bulletin 166 (March 2026).

      What does a sewer camera inspection show?

      It can reveal blockages, root intrusion, separated joints, offsets, cracks, standing water and other observable conditions in accessible sewer piping, recorded on video.

      Do you repair or replace sewer lines?

      No. We inspect, locate, diagnose and clean. That independence is the point: our recommendations are not built around selling a repair.

      Evidence before expensive decisions

      Schedule a sewer camera inspection in San Diego.

      Schedule a camera inspection when you are dealing with recurring backups, slow drains, unexplained blockages, a repair recommendation you want checked, or a San Diego property you plan to buy. You get video evidence of visible conditions inside the accessible line.

      We document what the camera shows and explain the findings in plain language, so you can decide whether the evidence points to cleaning, monitoring, or further evaluation.

      • See the visible condition of the line on video
      • Receive documented findings you can review
      • Choose your next step without a repair sale

      Request service

      Step 1 of 4

      What do you need?

      Service needed
      CallRequest Inspection