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Sewer Inspection and Cleaning in Henderson, NV

Independent sewer camera inspection, diagnostics, line locating, hydro jetting, sewer cleaning and drain cleaning for properties in the City of Henderson. The City says your responsibility for the sewer service lateral begins where it connects to the City’s sewer main in the street, so get clear evidence of what is inside your line before you clean it, buy a home, or approve major work.

  • Camera inspection with documented findings
  • Cleaning and hydro jetting when the evidence supports it
  • Serving the Las Vegas Valley, a newer market for us

Key takeaways

  • The City of Henderson says your responsibility for the sewer service lateral begins where it connects to the City’s sewer main in the street. On your side, you pay for repairs and cleanup. On the City’s side, the City does, including cleaning main blockages and street or driveway repair after a main blockage.
  • The City lists hiring a professional to periodically inspect the lateral from the connection to your home among homeowner responsibilities. A camera inspection records what is in the line.
  • We found no City lateral repair, grant or reimbursement program on the City pages we reviewed.

Services in Henderson

Sewer Inspection, Diagnostics and Cleaning Services in Henderson

  • A sewer camera head on a red push cable resting on an open threaded cleanout beside a house wall

    Sewer Camera Inspection

    See recorded video of the accessible sewer line. An inspection can help identify observed conditions and support an informed next-step decision.

    Best when you want to see what is inside the line.

  • A red cleaning machine with its cable running into an open cleanout beside a house

    Sewer Cleaning

    Remove buildup and obstructions from sewer lines when cleaning is appropriate. A camera inspection can help document line conditions before or after cleaning.

    Best when a line is slow or partly blocked.

  • A jetting nozzle and hose coiled beside an open cleanout, with a hose trailer parked on the street behind

    Hydro Jetting

    Use high-pressure water to clear eligible sewer lines. Whether jetting is appropriate depends on the line’s observed condition.

    Best when buildup keeps returning.

  • Sewer camera reel and an open monitor showing the inside of a pipe, set on a lawn between two houses

    Sewer Cleaning & Camera Inspection

    Combine cleaning with visual documentation of the line. See what was observed and whether cleaning changed the conditions visible on camera.

    Best when you want proof of what cleaning changed.

  • A yellow handheld locator receiver standing on a lawn beside a sidewalk with orange and blue paint marks

    Sewer Line Locating

    Help identify the route of an accessible sewer line and locate a specific area when conditions allow. Useful when planning evaluation or work.

    Best when you need to know where the line runs.

  • A red cleaning machine on a bare concrete floor with its cable running down an open floor drain, and the drain grate lying beside it

    Drain Cleaning

    Address buildup or blockages in drain lines, sinks, tubs and fixtures. The service focuses on the affected drain and the reported symptoms.

    Best when one sink, tub or fixture is clogged.

  • Sewer camera reel, a small monitor and a clipboard with a form on the ground beside an open cleanout at the corner of a house, with other homes across the street

    Pre-Purchase Sewer Inspection

    Get a visual assessment of accessible portions of the sewer line before buying a property. The findings can help inform your due diligence.

    Best when you are buying a home.

  • Concrete floor with a round drain grate and a threaded fitting, with a sewer camera reel and open monitor beside them

    Recurring Sewer Backup Diagnosis

    Investigate recurring backups and document conditions observed during the inspection. Findings can help clarify what may be contributing to the problem.

    Best when backups keep coming back.

  • Sewer camera reel and an open monitor showing the inside of a pipe, set on a lawn between two houses

    Preventative Sewer Maintenance

    Arrange sewer inspection or cleaning based on the line’s condition and needs. Recommendations should be guided by observed evidence.

    Best when you want to stay ahead of problems.

Not sure which service you need?

Tell us what is happening and we will point you to the right inspection or cleaning.

Who is responsible for what

Who is responsible for the sewer line at a Henderson property?

In the City of Henderson, your responsibility for the sewer service lateral begins at the point where it connects to the City’s sewer main in the street. The City calls that point the sewer service connection. If a blockage or break happens on your side of it, the City says you are responsible for repairs and all associated costs. If it happens on the City’s side, the City says it is responsible for repairs and all associated costs.

The City’s laterals page lists each side’s duties. On your side, that includes cleanup and repair costs, including street or driveway damage, for a break or blockage between the connection and your home. It also lists hiring a professional to periodically inspect the lateral from the connection to your home and perform any necessary maintenance or repairs. A camera inspection can show what is in the line and where along it a condition sits.

Public - City

The City’s sewer main

The City says it maintains and repairs its sewer main up to your sewer service connection, including cleaning blockages. It says it pays cleanup and repair costs, including street or driveway damage, if a blockage occurs in the City’s sewer main.

Property - Owner

The sewer service lateral

The City’s own term is the sewer service lateral: the pipe that runs from your home’s plumbing to the City’s sewer main. The City says you maintain and repair it from the sewer service connection up to and including your home’s plumbing.

Scroll horizontally to see the full table.

The City’s sewer main compared with the sewer service lateral
QuestionCity’s sewer mainSewer service lateral
Who maintains itThe City of Henderson.The property owner, per the City.
Where it endsAt your sewer service connection, where the lateral meets the main in the street.Your responsibility begins at that connection and runs to your home’s plumbing.
Who to contact firstThe City’s 24-hour call center, 702-267-5900, to report an emergency. For non-emergency concerns, Contact Henderson, the City’s service-request portal.For a problem on your side, the City says you are responsible and lists hiring a professional among your duties.
What help existsThe City says it pays cleanup and repair costs for a blockage in its own main.We found no City program for repairing or replacing a lateral. See “City program”.
Where an inspection helpsNot applicableA camera inspection records the visible condition of the line and where along it a condition sits.

This is general information from City of Henderson sources, not legal advice. The City’s laterals page carries no update date, so confirm with the City how the rules apply to your address. We did not find a City statement about damage to a private lateral caused by City work beyond its rule that the City is responsible on its side of the connection, so we make no further claim about it.

Sewers in Henderson

How sewers work in the City of Henderson

Inside the City, the Department of Utility Services is responsible for all facets of water, wastewater and reclaimed water services. The City says the department provides the collection and reclamation of wastewater. The City’s own pages describe the system.

The City main and your connection. The City says it maintains and repairs its sewer main to your sewer service connection, including cleaning blockages.

Main blockages. The City says it pays cleanup and repair costs, including street or driveway damage, when a blockage occurs in its sewer main.

Septic properties. The City’s development notice says existing septic customers must connect to City sewer if they need a new septic permit from the Southern Nevada Health District for any reason, such as a tank too small for a remodel or addition. It also says a state law passed June 6, 2023 (Assembly Bill 220) requires a parcel served by Colorado River water from the City to connect to the City’s sewer system. The City gives Utility Services, 702-267-3670 (the City’s number), for questions.

The pages we reviewed do not say whether the system is combined or separate, how old its mains are, or how treatment is arranged, and they describe no recurring local sewer condition. We make no claim about any of them.

Nothing on those pages tells you the condition of any individual property’s lateral. Only an inspection of your line can show that.

Homes in Henderson

How old are Henderson homes, and what does it tell you about your lateral?

Henderson’s median year built is 2001, according to the U.S. Census Bureau’s American Community Survey (2020-2024 5-year estimates, Henderson city, with a margin of error of 1 year). The 1990s and the 2000s are the two largest decades, with 41,694 and 43,390 housing units. About 60.2 percent of the city’s housing units were built from 1990 to 2009, 82.1 percent in 1990 or later, and 3.1 percent before 1970.

Scroll horizontally to see the full table.

Henderson housing units by year built
BuiltHousing unitsShare
Before 19704,3853.1%
1970 to 198920,91014.8%
1990 to 200985,08460.2%
2010 or later30,91821.9%
Total141,297100%

The counts come from Census table B25034 for Henderson city. The groupings and percentages are our arithmetic from the table’s rows. The median comes from table B25035. Every estimate has a margin of error; the total’s is about 1,657 units.The year a house was built does not tell you the condition or material of its lateral. A lateral can be repaired, rerouted or replaced after a house is built, and two houses from the same decade can have lines in very different shape. Only an inspection of your line can show what is there. The Census figures describe Henderson city as a Census place, which may not match every property with a Henderson mailing address or every address the City’s sewer system serves.

Know who to call

City emergency, City permit or your own lateral? Start with the right contact.

To report a sewer emergency, the City says to call its 24-hour call center. For a non-emergency water, sewer or drainage concern, the City points to Contact Henderson, its official service-request portal. For work in the public right-of-way, the City says to contact Public Works about a permit. If the City or a contractor points to your lateral, or you want proof of its condition, that is where an independent camera inspection helps.

City of Henderson Utility Services

702-267-5900

The City directs you to its 24-hour call center at this number to report an emergency. For non-emergency water, sewer or drainage concerns, the City points to Contact Henderson, its official service-request portal on cityofhenderson.com. This is the City’s number and instruction, not ours.

    City of Henderson Public Works

    702-267-3600

    The City says work in the public right-of-way requires a permit from Public Works under Henderson Municipal Code 11.08.010, and gives this number for questions about permit requirements. This is the City’s number, not ours.

      The Sewer Pros

      Inspection, locating and cleaning for your lateral. (725) 292-4030, Monday to Friday, 8:00am – 4:00pm. The Las Vegas Valley is a newer market for us (our longest-running work is in St. Louis and San Diego), and we would rather say that plainly than imply a local track record we have not built here yet.

      White threaded sewer cleanout cap at the base of an exterior wall, with a sewer camera reel and open monitor on the mulch beside it

      City program

      We found no City lateral repair program, and the City says the lateral is the owner’s from the connection

      We did not find a lateral repair, replacement, grant, reimbursement or inspection-assistance program run by the City of Henderson on the City pages we reviewed (the water and sewer laterals page, the Utility Services page, the development notice and the contact page). That is “none found”, not a statement that none exists. The City’s laterals page tells owners they pay for repairs and cleanup on their side of the sewer service connection and describes no City repair or reimbursement for it.

      The inside of a sewer pipe seen by a camera, with a 12 ft distance counter in the corner

      What the City publishes about laterals and permits

      • Your responsibility for the sewer service lateral begins where it connects to the City’s sewer main in the street (City water and sewer laterals page, undated).
      • The City maintains and repairs its main to that connection, including cleaning blockages, and pays cleanup and repair costs, including street or driveway damage, for a blockage in its main.
      • The owner pays cleanup and repair costs, including street or driveway damage, for a break or blockage between the connection and the home.
      • The City lists hiring a professional to periodically inspect the lateral from the connection to the home among homeowner responsibilities.
      • Work in the public right-of-way requires a permit from Public Works under Henderson Municipal Code 11.08.010; the City gives 702-267-3600 (the City’s number) for permit requirements. We have not reviewed the code text.

      What we did not find

      • A City grant, reimbursement, cap, eligibility rule or application process for repairing or replacing an existing lateral.
      • A City statement about damage to a private lateral caused by City work, beyond its rule that the City is responsible on its side of the connection.
      • A City rule on whether work wholly on private property needs a building or plumbing permit or inspection, or that cleaning or a camera inspection needs a permit.
      • A City program, schedule or reporting requirement for lateral inspections.
      • A City sewage-backup cleanup or containment procedure beyond its emergency and non-emergency contacts.
      • A statement of whether the system is combined or separate, or how old it is.

      Who these rules apply to

      Owners of a property served by the City of Henderson sewer system.

      Confirm with the City that it serves your address before you rely on any rule on this page.

      The Sewer Pros does not perform repairs or replacements and does not arrange reimbursement. Nothing we reviewed says any agency pays for our services.

      Independent sewer inspection & second opinions

      Before You Approve an Expensive Sewer Repair, Get an Opinion With Nothing to Sell

      A sewer backup or major repair recommendation can make a costly decision feel urgent. The Sewer Pros inspects and documents the condition inside your sewer line so you can understand what is actually happening before you approve cleaning, excavation, lining, or replacement.

      Because we do not perform sewer repairs or replacements, we do not profit from selling you the work. Our role is to give you clear video evidence, straightforward findings, and an honest opinion you can use to make the next decision.

      Get an Independent Second Opinion

      Already received a repair recommendation? Bring us in for an independent second opinion before you sign off on major work.

      1. A sewer camera head on a red push cable resting on an open threaded cleanout beside a house wall

        Step 1

        Inspect

        We use a sewer camera to examine the line for blockages, roots, damage, offsets, standing water, and other visible conditions.

      2. A tablet showing a blurred document and a pipe image, beside a printed form on a clipboard on a table

        Step 2

        Document

        Receive video evidence and clear findings that show what was observed inside the line, so you are not forced to rely only on a verbal repair recommendation.

      3. A tablet in a case showing a blurred document and a pipe image, standing on a bin in front of a house

        Step 3

        Decide

        Use the findings to determine whether the issue calls for cleaning, monitoring, a repair estimate, or another qualified opinion, without pressure to buy a repair from us.

      Sewer camera reel, a small monitor and a clipboard with a form on the ground beside an open cleanout at the corner of a house, with other homes across the street

      Buying in Henderson

      Sewer inspection before buying a Henderson home

      A sewer camera inspection shows the visible condition of the lateral before you close. Ask your home inspector what their inspection covers. A sewer scope is a separate, focused inspection of the sewer line. The City says your responsibility for the sewer service lateral begins where it connects to the City’s sewer main in the street, and that you pay for repairs and cleanup on your side of that connection, so after closing that responsibility belongs to the owner of the property, which is you.

      We did not find a rule on the City of Henderson pages we reviewed that requires a sewer lateral inspection, certification or seller disclosure when a home is sold. That reads as none found, not a confirmed absence, and it does not address state-level disclosure rules, which are outside this page. The City lists periodic professional inspection of the lateral among owner responsibilities, so a buyer who wants evidence of its condition can ask for an inspection during the transaction. Two practical points. The City’s FAQ says residents can start, stop or transfer residential water and sewer service in its Customer Portal or by calling its Customer Care Center at 702-267-5900 (the City’s number), and that property managers and real estate agents use the Property Agent Service Request option in the same portal. That FAQ is undated, so confirm the current process with the City. And a locating service or inspection can show where your line runs on the property, which the City pages we reviewed do not map. Findings are informational and not legal advice.

      For agents and inspectors

      Working with real estate professionals

      We provide video when a camera is used, and written findings. Findings are informational and not legal advice.

      A printed form with blurred text, a pen and a closed laptop on a table

      Nearby service areas

      Serving the wider Las Vegas Valley

      This page covers the City of Henderson only. Sewer agencies and lateral rules differ across the Las Vegas Valley, so check the page for your address.

      What our customers say

      4.9 out of 5from 595 Google reviews · as of

      • Brenna Race

        Google · 6 years ago

        Very punctual and professional, and gave me a great explanation of exactly what we were seeing on the scope. As a first time homebuyer, I really appreciated this! The fact that they don't do repairs themselves, so they're obviously not out there making up problems to get more money, is an added bonus for me. Will definitely be calling them if I ever need them again!
        View on Google, review by Brenna Race
      • Laura Ribeiro

        Google · a year ago

        Rated 5 out of 5 on Google

        When working with Steven of Sewer Pros, I felt like he actually cared about our sewer situation and making sure that issues were resolved and prevented in the future. He also discouraged me from doing unnecessary, costly procedures and provided money-saving advice for maintaining our sewer. I would highly recommend!
        View on Google, review by Laura Ribeiro
      • Janet Rhodes

        Google · 5 years ago

        Wow, thank goodness for The Sewer Pros. I was recommended by two others for a second opinion. Thank goodness I did. Andrew was able to work his magic to find the source of the problem under the house and freed it up and then additionally found further blockage caused by tree roots in the back yard. This saved us considerable costs and aggravation. He was most pleasant, patient and professional and went beyond my expectations. In addition, the company itself took us step by step through possible causes and were very informative. If you are looking for sewer "pros" look no further than The Sewer Pros! They are the best. Thank you so much.
        View on Google, review by Janet Rhodes
      • Nadine Risman

        Google · 3 years ago

        They showed up and performed the service as requested. The pictures and video were great and I didn't know I would be getting such an extensive report. They also didn't try to up sell me on the services they offer.
        View on Google, review by Nadine Risman
      • Christy Christensen-Walls

        Google · 6 years ago

        Mark is a great inspector that provides very informative feedback and his videos as excellent. I am a real estate agent and your company with Mark attached to it is always recommended to my clients for superior work and customer service. Everyone at the office is always helpful when I need contact information for plumbing companies for my clients to seek out to bid work that needs to be done beyond sewer pros scope of work and for this I am grateful. Keep doing what you are doing and I will continue to be a customer and recommend your company to my clients.
        View on Google, review by Christy Christensen-Walls
      • Yu Ma

        Google · 3 months ago

        Rated 5 out of 5 on Google

        Our house has a history of basement sewer line clogs caused by kitchen backups. Since 2019, we have had to snake the sewer line at least once a year. This time, we decided to hire Sewer Pros to perform both a sewer line cleaning and a camera inspection. Steve ran a cable with a camera from the kitchen stack approximately 40 feet through the line with a chain cutter, and successfully removed a large amount of hardened grease and debris. After the cleaning, the sewer line was clear and flowing freely. Throughout the entire process, Steve was very professional and took the time to explain in detail how everything worked. To my surprise, I was charged only for the cleaning service, and the price was even lower than what we paid back in 2019. I cannot thank Steve enough for his excellent work and honesty. I highly recommend this company.
        View on Google, review by Yu Ma
      • Jason and Kris Handy-KrausLocal Guide

        Google · a year ago

        Rated 5 out of 5 on Google

        I wanted to let you know that you have a great employee and good human in Steve. Not only did he complete the job quickly and professionally, he allowed me to see my lines were clear, helped give me sound advice on future needs, and saved us a ridiculous amount of money. Your company will always be our first call in the future and you will be highly recommended to all of my family and friends
        View on Google, review by Jason and Kris Handy-Kraus
      • Sean DePass

        Google · a year ago

        Rated 5 out of 5 on Google

        Working with Steven was great! He is super knowledgeable and took the time to explain everything to me. He had a bunch of great recommendations on how to avoid issues in the future. They are a professional company that is wonderful to work with.
        View on Google, review by Sean DePass
      • Katya R

        Google · a year ago

        Rated 5 out of 5 on Google

        Clayton conducted the sewer lateral inspection on a home for me. He arrived on time and did a thorough inspection. He explained everything in detail and had the report available in a timely manner. Excellent experience with Sewer Pros.
        View on Google, review by Katya R
      • Leslie MedranoLocal Guide

        Google · a year ago

        Great company! Fast and reliable service. Helped us figure out an issue and reinspected pipe to make sure there was no underlying damage. Highly recommend!
        View on Google, review by Leslie Medrano
      • lisa schmalz

        Google · a year ago

        Sunday evening I had sewage start backing up in my basement. I contacted The Sewer Pros knowing they could check for a blockage and clear the blockage if one was found. I've learned the hard way previously that not all sewer companies can accommodate both the finding the problem and clearing it. They worked me into their schedule for Monday and were in and out in a timely manner after locating a blockage and clearing it. The price was reasonable, the service was excellent and we are back in action at home, which is all I can hope following a backup!
        View on Google, review by lisa schmalz
      • MollyLocal Guide

        Google · a year ago

        I worked with this company while trying to buy a house. I have been under contract on 2 houses, and while the first didn’t work out, the guys I worked with from the Sewer pros were professional, prompt, knowledgeable, and efficient both times. Can’t recommend enough!
        View on Google, review by Molly
      • Kayla CurranLocal Guide

        Google · Edited a year ago

        I have used them multiple times to do cabling. Making an appointment is quick. Service is also quick and the customer service is great. Every person who has come out to do the cabling is polite and explains in detail everything they are doing and what they find. Highly recommend using them!
        View on Google, review by Kayla Curran
      • Ines KimLocal Guide

        Google · a year ago

        As a STL-MO residential realtor for the past 7 years, I first came across Sewer Pros through Evergreen Inspections. I really liked their service and I recommend this company whenever my clients need their services!
        View on Google, review by Ines Kim
      • Michael Vernaci

        Google · a year ago

        The Sewer Pros recently inspected the sewer drains of my latest investment property. The team showed up, professional, thorough, and timely. I highly recommend them.
        View on Google, review by Michael Vernaci
      • Coby Rickey

        Google · a year ago

        Very polite and knowledgeable Inspector. Explained things well and gave recommended corrective actions for noted discrepancies. Pictures and videos of everything was an awesome addition.
        View on Google, review by Coby Rickey
      • Grant ParksLocal Guide

        Google · a year ago

        Highly recommend! Efficient, professional and flexible. Report was sent right away. No complaints at all!
        View on Google, review by Grant Parks
      • Karin RansdenLocal Guide

        Google · a year ago

        They did a great job,were very professional, and found the issue quickly.
        View on Google, review by Karin Ransden
      • Ben WolfLocal Guide

        Google · a year ago

        Professional and knowledgeable, friendly service techs. Would call again for sewer work.
        View on Google, review by Ben Wolf
      • Ian Jackson

        Google · a year ago

        Very friendly, considerate, and informative folks! They do good business, thank you for all the help guys!
        View on Google, review by Ian Jackson
      • Kathleen Schmitz

        Google · a year ago

        Reasonable prices for professional, excellent service. Great and personable service techs!
        View on Google, review by Kathleen Schmitz
      • Kara Hamilton

        Google · a year ago

        The pictures are clear, stated the exact problems and are great service to me!
        View on Google, review by Kara Hamilton
      • Allen DavisLocal Guide

        Google · a year ago

        Easy to schedule & reasonable prices on the services you need.
        View on Google, review by Allen Davis
      • Kathleen HalbauerLocal Guide

        Google · a year ago

        Happy with The Sewer Pros. Very prompt and professional.
        View on Google, review by Kathleen Halbauer
      • Cody Nadler

        Google · a year ago

        Very informative and friendly, would recc9mend to everyone 🙏🏽
        View on Google, review by Cody Nadler
      • Ursula Smith

        Google · a year ago

        Friendly, thorough, cleaned up every thing
        View on Google, review by Ursula Smith
      • Jimmy Hennessey

        Google · a year ago

        they did a great job!
        View on Google, review by Jimmy Hennessey
      • Lisa Kuehler

        Google · a year ago

        Highest marks for Sewer Pro's
        View on Google, review by Lisa Kuehler
      • patty verganoLocal Guide

        Google · Edited a year ago

        Fast, knowledgeable and efficient, every time!
        View on Google, review by patty vergano
      • Drew F

        Google · a year ago

        Very informative and helpful info
        View on Google, review by Drew F
      • Robin ColeLocal Guide

        Google · a year ago

        EEase of scheduling an appointment, on time, professional
        View on Google, review by Robin Cole
      • MelissaLocal Guide

        Google · a year ago

        Friendly, fast, knowledgeable.
        View on Google, review by Melissa
      • Alvia Carroll

        Google · a year ago

        Professional!
        View on Google, review by Alvia Carroll
      • Yolo. G.

        Google · a year ago

        Reasonable price
        View on Google, review by Yolo. G.
      • Venkata Simhadri

        Google · 2 years ago

        Rated 5 out of 5 on Google

        I recently had the pleasure of working with Sewer Pros Company, and I couldn't be happier with their service. From start to finish, their team was professional, efficient, and extremely knowledgeable. Not only did they resolve the problem swiftly, but they also took the time to explain the entire process to me. Their commitment to customer satisfaction was evident throughout. I highly recommend Sewer Pros Company for any sewer-related needs. Thank you for a job well done!"
        View on Google, review by Venkata Simhadri
      • Nick Sontheimer

        Google · 2 years ago

        I've used Sewer Pros twice for inspections. They are very knowledgeable and professional. Steven was exceptionally courteous and helpful with recommendations on repairs. As the cherry on top, their pricing was very competitive.
        View on Google, review by Nick Sontheimer
      • Hulon Mike WillisLocal Guide

        Google · 2 years ago

        An amazing inspetor. He provided great insight and explained it so well that a novice new homeowner could understand. I am appreciative for this inspection as it is going to save me in the long run. Great company and will refer others.
        View on Google, review by Hulon Mike Willis
      • Thomas McGuirk

        Google · 2 years ago

        They were quick, friendly and very efficient. They cleaned up after themselves; it is the little things that make the difference. The price was about what I expected. Since we have a lot of trees in our yard and old pipes we need them once a year to keep the sewer water from backing up into the basement.
        View on Google, review by Thomas McGuirk
      • Cameron GilmoreLocal Guide

        Google · 2 years ago

        I'm really pleased with the service provided. The work was fairly priced. The technician walked me through everything he was going to do. He saved us from having to tear into our walls.
        View on Google, review by Cameron Gilmore
      • Laura BassLocal Guide

        Google · 2 years ago

        I am very happy with the service I received from Sewer Pros. They did my sewer lateral inspection and were thorough, professional and delivered detailed results including a video. I will be calling them again for routine sewer servicing!
        View on Google, review by Laura Bass
      • Champ Bell

        Google · 2 years ago

        Super quick yet thorough job doing our home inspection, gave us advice and next steps on a few things, and most importantly explained everything in a way that helped us understand items that we as new home buyers may not have otherwise understood.
        View on Google, review by Champ Bell
      • Robin MickaelLocal Guide

        Google · 2 years ago

        Had a mild sewer backup into my basement and they got out in 3 days. Guy was super quick and made sure to explain the cause of the issue and our options as far as fixing it.
        View on Google, review by Robin Mickael
      • Mary LuchanLocal Guide

        Google · 2 years ago

        Thank you for the clean bill of health on my sewer inspection. Great job and explained everything very thoroughly. I highly recommend the Sewer Pros!
        View on Google, review by Mary Luchan
      • Jorge Martinez

        Google · 2 years ago

        Very professional service. Always ready to answer any questions. The documents provided from the inspection is very clear and organized. Highly recommend!
        View on Google, review by Jorge Martinez
      • Josue VazquezLocal Guide

        Google · 2 years ago

        Very detailed inspection, and the workers were very professional. Highly recommended to any investors looking for a sewer inspection on any propert/project.
        View on Google, review by Josue Vazquez
      • Alex SeligsohnLocal Guide

        Google · 2 years ago

        Sewer Pros is excellent to work with. They are very reliable and provide quality work. Highly recommended!
        View on Google, review by Alex Seligsohn
      • T Gregory

        Google · 2 years ago

        Timely, truthful, empathetic and very willing to discuss & share inside viewpoints. Critical when one is contemplating buying an older home. … More
        View on Google, review by T Gregory
      • Eric WatersLocal Guide

        Google · 2 years ago

        Very easy to work with. Excellent communication and timely service at a competitive price. … More
        View on Google, review by Eric Waters
      • Jim HennessyLocal Guide

        Google · 2 years ago

        Great experience, professional and experienced, knew what to and explained all work done.
        View on Google, review by Jim Hennessy
      • kenny williamson

        Google · 2 years ago

        Professional, courteous, prompt, knowledgeable, personable, thorough, & affordable. Checked all boxes for me!
        View on Google, review by kenny williamson

      Common questions

      Henderson sewer questions, answered

      Where does my responsibility start in Henderson, and who maintains the City main?

      The City says your responsibility for the sewer service lateral begins at the point where it connects to the City’s sewer main in the street, which it calls the sewer service connection. From there to your home’s plumbing, the City says you maintain and repair the lateral and pay the costs. The City says it maintains and repairs its sewer main up to that connection, including cleaning blockages. Its Department of Utility Services is responsible for wastewater collection and reclamation in the City. Sources: City of Henderson Water and Sewer Laterals page; City of Henderson Utility Services page.

      Does the City pay if a blockage is in the City sewer main?

      The City’s laterals page says it pays cleanup and repair costs if a sewer blockage occurs in the City’s sewer main, including repairing damage to the street or driveway. It says a blockage or break on the City’s side of the connection is the City’s to repair, and on your side it is yours. To report an emergency, call the City’s 24-hour call center at 702-267-5900 (the City’s number). We did not find a City statement about damage to a private lateral caused by City work beyond its side-of-the-connection rule. Sources: City of Henderson Water and Sewer Laterals page; City of Henderson Contact Us page.

      Does the City of Henderson help pay for lateral repairs?

      We did not find a City-run lateral repair, grant or reimbursement program on the City pages we reviewed. That is none found, not a statement that none exists. The City’s laterals page says you pay for repairs and cleanup on your side of the sewer service connection. We found no City cap, eligibility rule or application process for lateral work. Sources: City of Henderson Water and Sewer Laterals, Utility Services, Development and Contact Us pages.

      My house is only twenty years old. Is an inspection worth it?

      Henderson’s median year built is 2001, plus or minus 1 year, and 82.1 percent of housing units were built in 1990 or later (ACS 2020-2024 5-year estimates, Henderson city, with the percentage from our arithmetic on the Census rows), so a twenty-year-old house is close to the city’s median. The year a house was built does not tell you the condition or material of its lateral. The City lists hiring a professional to periodically inspect the lateral from the connection to the home among owner responsibilities, and a camera inspection records what is in the line. Sources: U.S. Census Bureau ACS tables B25035 and B25034, Henderson city, Nevada; City of Henderson Water and Sewer Laterals page.

      Who do I call about a sewer emergency in Henderson?

      The City’s contact page says to report an emergency by calling its 24-hour call center at 702-267-5900. For non-emergency water, sewer or drainage concerns, the City points to Contact Henderson, its official service-request portal. We did not find a City sewage-backup cleanup or containment procedure on the pages we reviewed. If the City or a contractor points to your lateral, a camera inspection can show what is in it. These are the City’s number and instructions, not ours. Source: City of Henderson Contact Us page.

      Does lateral work in the public right-of-way need a permit in Henderson?

      For work in the public right-of-way, yes: the City’s laterals page says that under Henderson Municipal Code 11.08.010 it requires a permit from the Public Works Department, and it gives 702-267-3600 (the City’s number) for permit requirements. We did not find a City statement about permits or inspections for work wholly on private property, or for cleaning or a camera inspection, so ask Public Works. We have not reviewed the code text. Source: City of Henderson Water and Sewer Laterals page.

      Does Henderson require a sewer inspection when a home is sold?

      We did not find a rule on the City of Henderson pages we reviewed that requires a sewer lateral inspection, certification or seller disclosure when a home is sold. That reads as none found, not a confirmed absence, and it does not address state disclosure law. The City says the sewer service lateral is the owner’s responsibility from the connection, so a buyer who wants evidence of its condition has to ask for it. Sources: City of Henderson Water and Sewer Laterals, Utility Services, Development and Contact Us pages.

      How do I transfer water and sewer service when I buy a home in Henderson?

      The City’s FAQ says you can start, stop or transfer residential water and sewer service in the City’s Customer Portal, or by calling its Customer Care Center at 702-267-5900 (the City’s number). It says property managers and real estate agents should use the Property Agent Service Request option in the portal. The FAQ is undated, so confirm the current process with the City. Source: City of Henderson FAQ, Water/Sewer Service.

      What does a sewer camera inspection show?

      It can reveal blockages, root intrusion, separated joints, offsets, cracks, standing water and other observable conditions in accessible sewer piping, recorded on video.

      Do you repair or replace sewer lines?

      No. We inspect, locate, diagnose and clean. That independence is the point: our recommendations are not built around selling a repair.

      Evidence before expensive decisions

      Schedule a sewer camera inspection in Henderson.

      Schedule a camera inspection when you are dealing with recurring backups, slow or clogged drains, unexplained blockages, a repair recommendation you want checked, or a Henderson property you plan to buy. You get video evidence of visible conditions inside the accessible line.

      We document what the camera shows and explain the findings in plain language, so you can decide whether the evidence points to cleaning, monitoring, or further evaluation.

      • See the visible condition of the line on video
      • Receive documented findings you can review
      • Choose your next step without a repair sale

      Request service

      Step 1 of 4

      What do you need?

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